Shipping policy

Aquí tienes la traducción profesional al inglés, adaptada con la terminología estándar para el mercado de Estados Unidos (e-commerce).

He ajustado los días de procesamiento (3-5) y el tiempo total (6-15) según tus nuevas instrucciones:

Shipping Policy – KidyPhone

At KidyPhone, we work hard to ensure you receive your child’s first phone as quickly as possible so you can stay connected without any hassle. Below you will find all the detailed information regarding our shipping process.

Order Processing

  • All orders are processed within 3 to 5 business days after payment confirmation.

  • During this time, we carefully prepare the device, verify its functionality, and pack it securely for transit.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Once your order has been shipped, the estimated delivery time is:

  • 3 to 10 business days.

  • The total estimated time (processing + shipping) is 6 to 15 business days.

Please note that these timeframes are estimates and may vary slightly due to external factors such as high demand, holiday seasons, carrier logistical delays, or customs processing.

Shipping Address

It is the customer's responsibility to ensure that the shipping address entered at checkout is correct and complete. KidyPhone is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the user.

Order Tracking

As soon as your order is dispatched, you will receive an automated email with tracking information so you can monitor the status of your shipment every step of the way until it reaches your door.

Contact Us

If you have any questions regarding your order or shipping status, our customer support team is happy to help:

📧 Email: kidyphone.contact@gmail.com